Aeromexico Baggage Policy

When traveling with Aeromexico, it’s important to understand their baggage policies to avoid any last-minute surprises at the airport. From carry-on allowances to excess baggage fees, knowing the details of the Aeromexico Baggage Policy will ensure that your trip is as smooth as possible. This guide covers everything you need to know, from baggage sizes and weight limits to special considerations and lost baggage claims.

AeromexicoBaggage Policy Overview 

The Aeromexico Baggage Policy is designed to provide passengers with flexibility while ensuring the safety and efficiency of travel. Depending on your fare class, destination, and loyalty status, baggage allowances and fees may vary. Whether you’re flying economy, business class, or on international routes, knowing what to expect can save time and money.

In general, Aeromexico baggage policy is such that it allows passengers to bring a carry-on bag and personal items onboard, with restrictions based on size and weight. Checked baggage allowances also differ depending on the fare class and route, with additional fees for excess baggage or oversized items.

Carry-On Baggage Policy 

Aeromexico’s carry-on baggage policy is designed to give passengers flexibility and convenience when traveling while ensuring safety and comfort in the cabin. The policy varies slightly depending on the class of service you book and the route you are flying. Below is a detailed breakdown of the Aeromexico carry-on baggage policy.

Carry-On Baggage Allowance 

Aeromexico allows each passenger to bring one carry-on bag and one personal item onboard for free. The carry-on baggage must adhere to specific weight and size restrictions, which vary based on the travel class.

Economy Class:

Passengers are permitted one carry-on bag weighing up to 10 kg (22 lbs).

Dimensions of the carry-on shouldn’t be more than 55 cm x 40 cm x 25 cm (21.6 inches x 15.7 inches x 9.8 inches). This includes the wheels, handles, and pockets.

Clase Premier (Business Class):

Passengers are allowed one carry-on bag with a weight limit of 15kg (33 lbs).

The size restriction remains the same: 55 x 40 x 25 cm (21.6 x 15.7 x 9.8 inches).

Personal Item 

In addition to the carry-on bag, passengers can bring a personal item onboard. This item should be small enough to fit under the seat in front of you.

Examples of personal items include:

• A laptop bag
• A purse or handbag
• A small backpack
• A camera bag

The personal item must not exceed the following dimensions: 40 x 30 x 15 cm (15.7 x 11.8 x 5.9 inches).

Baggage Allowance by Fare Class

• Main Cabin: Passengers in the main cabin are typically allowed one checked bag with a maximum weight of 23 kg (50 lbs) for international flights. However, certain domestic routes may not include a free checked bag.
• Clase Premier (Business Class): Business class passengers enjoy a more generous allowance with up to two checked bags, each weighing 32 kg (70 lbs).

Checked Baggage Policy 

Aeromexico baggage policy for checked bags varies depending on the cabin class, route, and loyalty membership. Aeromexico passengers in economy class have different allowances compared to those in Premier Class. 

Economy Class:

• On domestic routes, the Aeromexico baggage policy economy allows for one free checked bag of up to 25 kg (55 lbs) with a maximum linear dimension (length + width + height) of 158 cm (62 inches).
• For international flights, economy passengers typically receive two checked bags for free, each weighing up to 23 kg (50 lbs). Always check your specific booking for the exact details as international allowances can vary depending on the destination.

Clase Premier (Business Class):

• Clase Premier baggage benefits offer more generous allowances. On both domestic and international flights, Clase Premier passengers can check two bags weighing up to 32 kg (70 lbs) each.

Excess Baggage Policy:

For passengers who exceed the free baggage allowance, excess baggage fees and heavy charges will apply. Overweight bags are subject to additional fees, with the charges varying depending on the route and class of travel. 

Excess Baggage Fees 

Aeromexico has structured its excess baggage fees based on three main categories: additional bags, overweight bags, and oversized baggage. Below is a detailed look at each type of excess baggage.

Additional Baggage

If you need to check more bags than the standard allowance, you will be charged per additional piece. The cost of extra baggage varies by route and flight class.

• For domestic flights within Mexico, additional bags generally cost between $40 and $60 for each piece.
• For international flights, the fees for extra baggage range from $55 to 100 depending on the destination and fare type.

Overweight Baggage

When a checked bag exceeds the weight limit for your travel class, excess weight fees apply. The fees differ based on how much the bag weighs:

• 23 kg to 32 kg (50-70 lbs): For bags exceeding 23 kg but under 32 kg, the charge is typically around $100 per bag.
• 32 kg to 45 kg (70-99 lbs): If the bag exceeds 32 kg (which is only allowed for certain items), an additional heavy charge applies, usually around $150.

Note: Bags weighing more than 45 kg (99 lbs) are generally not accepted as checked baggage and must be shipped via cargo.

Oversized Baggage

If your bag exceeds the standard size of 158 cm (62 inches) in combined dimensions (length + width + height), you will incur an oversized baggage fee.

• The oversized baggage fee generally ranges from $80 to $150, depending on the route.
• Oversized items such as musical instruments or sports equipment may require special handling and incur higher fees, depending on their size and nature.

Excess Baggage Fees by Route

The exact fees for excess baggage vary depending on your destination. Here is a brief look at how excess baggage fees are applied for different types of flights:

Domestic flights within Mexico:

Fees for extra and oversized bags are generally lower compared to international flights.

Flights to the U.S. and Canada:

Expect excess baggage fees to be higher, with charges typically around $55 to $150 depending on the weight and number of bags.

Flights to Europe: 

Baggage fees can be substantial, with costs ranging from $60 to $200 for additional and overweight bags.

Aeromexico Extra Baggage Policy for Infants

Aeromexico has specific rules regarding infant baggage allowances. Parents traveling with infants are usually allowed to bring a stroller or car seat free of charge. However, checked baggage for infants may require an additional fee:

• Infants not occupying a seat (lap infants) may not have a standard checked baggage allowance, and parents will need to pay for any additional checked baggage.

If you’re traveling with a lot of gear for your infant (such as playpens, cribs, or strollers), make sure to check Aeromexico’s infant baggage policy beforehand to avoid unexpected fees.

How to Buy Extra Baggage for Aeromexico Airways

If you need to bring more baggage than the allowance permits, Aeromexico offers an easy way to purchase additional baggage online. Here’s how you can add extra baggage to your booking:

1. Log into your booking: 

Visit the Aeromexico website or app and log in with your reservation number.

2. Select the baggage option: 

Navigate to the “Manage My Booking” section and click on the baggage options.

3. Choose additional baggage: 

Depending on your route, you can select how many extra pieces you want to bring.

4. Pay for your extra baggage: 

Fees will be calculated based on your route, and payment can be made securely through the website.

By purchasing additional baggage online, you may also save on fees that would otherwise be higher at the airport.   

Special Considerations for Baggage on Aeromexico Airlines 

Aeromexico baggage policy provides a variety of special considerations for passengers traveling with unique items or requiring special assistance with their baggage. Whether you’re carrying fragile instruments, sporting equipment, or traveling with pets, it’s important to understand how Aeromexico handles these items to ensure a smooth and hassle-free journey.

Below is a detailed look at the special baggage considerations offered by Aeromexico:

Musical Instruments 

Musical instruments are often delicate and require special handling. Aeromexico offers flexible options for transporting instruments, depending on their size and fragility:

• Small instruments (e.g., violins, flutes) that fit within the standard carry-on dimensions can be taken aboard as carry-on baggage.
• Larger instruments (e.g., guitars, cellos) may need to be checked as baggage, and they must comply with the airline’s weight and size limits.

If an instrument exceeds the size or weight limits for both carry-on and checked baggage, passengers can purchase an extra seat to accommodate the instrument in the cabin.

To ensure your instrument is transported safely, it is advisable to pack it in a hard case to protect it from damage and inform Aeromexico in advance of your travel plans.

Sporting Equipment 

Aeromexico allows passengers to bring sporting equipment, but the airline has specific guidelines and fees depending on the type of equipment.

Some common types of sporting equipment and their handling guidelines include:

• Golf clubs: These can be checked as part of your baggage allowance. If overweight or oversized, excess baggage fees will apply.
• Bicycles: Must be properly packed in a bicycle case or box. Extra fees apply based on the size and weight.
• Ski equipment: Ski or snowboard bags are allowed but may incur additional charges depending on the total weight and size.
• Surfboards: Allowed for an extra fee. These items must be properly packed to prevent damage and comply with size restrictions.

It’s recommended to notify the airline about any sporting equipment you plan to bring at least 48 hours in advance.

Traveling with Pets

Aeromexico allows passengers to travel with pets, either in the cabin or in the cargo hold, depending on the size and type of animal. Here’s an overview of the pet policy:

• Small pets (cats and dogs) can travel in the cabin, provided they are in an approved carrier and weigh no more than 9 kg (20 lbs) combined (including the carrier). The carrier must fit under the seat in front of you.
• Larger pets or pets traveling as cargo are accepted in the aircraft’s hold. Pet crates must meet specific requirements in terms of size and ventilation.
• Service animals are permitted to travel in the cabin with their owners without additional fees, provided that the appropriate documentation is provided.

Aeromexico requires that you book your pet in advance and comply with any country-specific regulations regarding animal transportation.

Traveling with Infants and Children

Aeromexico has specific policies for passengers traveling with infants and children:

Car seats and strollers: 

Passengers traveling with an infant are allowed to bring a car seat or stroller free of charge in addition to their standard baggage allowance. You can check them at the gate or carry these items on the plane, depending on their size.

Infant baggage: 

For infants not occupying a seat, Aeromexico typically does not offer a separate baggage allowance. However, parents are allowed to bring a diaper bag in addition to their carry-on baggage.

Lap infants: 

If you are traveling with a lap infant (under 2 years old), it’s recommended to check the airline’s policy to understand what additional items are allowed at no extra cost.

Special Medical Items

Passengers traveling with medical equipment or devices, such as CPAP machines or portable oxygen concentrators, are allowed to bring these items on board free of charge. However, the airline requires advance notification to ensure that any necessary arrangements are made.

Wheelchairs: 

If you require a wheelchair or other mobility aids, Aeromexico allows passengers to check these items free of charge.

Medication: 

Passengers are advised to carry all necessary medication in their carry-on luggage. Any liquid medications exceeding the normal liquid carry-on limits should be declared during the security screening.

Human Remains

Aeromexico offers respectful care for transporting human remains, whether they are transported as cargo or checked baggage.

Cremated remains

Passengers can carry cremated remains onboard, provided they are in a non-metallic container that can be scanned by airport security.

Body transportation

The airline requires specific documentation for the transportation of non-cremated remains, and arrangements must be made in advance with the cargo department.

It’s important to notify Aeromexico ahead of time if you are traveling with cremated remains or arranging the transport of a loved one’s body.

Special Items and Fragile Goods

Certain items, such as artwork, electronics, and antique pieces, may require special care and handling.

• Passengers should pack these items securely to prevent damage during transport.
• It’s recommended to purchase additional insurance for high-value items, as Aeromexico’s liability for damaged or lost baggage is limited.

Aeromexico Hand Baggage Policy for Special Items

Aeromexico allows some flexibility for special items that you may need to bring onboard in addition to your standard carry-on and personal items. These items typically include:

Duty-free shopping bags

Items purchased after clearing security at duty-free shops can be brought onboard in addition to the carry-on and personal items.

Coats and jackets

Passengers may bring outerwear such as coats, jackets, and blankets, which will not count as part of the carry-on allowance.

Medical equipment

Necessary medical equipment, such as crutches or wheelchairs, can be brought onboard, subject to prior approval by the airline.

Umbrellas: 

A small umbrella can be carried onboard without it being counted as part of your baggage allowance.

Restrictions and Prohibited Items 

Like all airlines, Aeromexico enforces restrictions on what items can be brought onboard in your carry-on. Some items are prohibited entirely, while others may be allowed in limited quantities.

Prohibited items:

• Sharp objects (e.g., knives, scissors with blades longer than 6 cm)
• Firearms and ammunition (unless specially declared and stored in checked baggage)
• Explosives or flammable materials
• Certain liquids exceeding 100 ml per container, must fit into a clear, resealable plastic bag of 1 liter (quart) capacity.

Liquids, Gels, and Aerosols:

• Aeromexico follows international regulations for liquids, gels, and aerosols carried in hand luggage. You are allowed to bring these items only if they are in containers of 100 ml (3.4 oz) or less, and all containers must fit within a single, 1-liter (quart-sized) resealable plastic bag.

Dangerous Goods

Aeromexico has strict regulations regarding the transportation of dangerous goods, which include hazardous materials and items that may pose a risk to health, safety, property, or the environment.

Prohibited dangerous items include:

• Flammable substances: Gasoline, lighter fluids, and other flammable liquids or gases are not permitted in either carry-on or checked baggage.
• Explosives: Fireworks, ammunition, and other explosive materials are prohibited.
• Corrosive substances: Acids, bleach, and other corrosive chemicals are not allowed.
• Cleaning products: Some cleaning products such as bleaching agents, clog removers, lye, grime remover, bathroom cleaner, etc are forbidden. 
• Fire starters: Any fire starter products in the form of solids, bars, liquids, and gels aren’t allowed. 
• Electroshock weapons: Those containing lithium batteries, compressed gas, and explosives aren’t allowed. 

Some items, such as small amounts of medications or personal care products like aerosol cans (in limited quantities), may be allowed, but they must adhere to specific guidelines.

If you are carrying any potentially hazardous materials, it’s important to review Aeromexico’s dangerous goods policy and contact the airline for guidance.

Lost or Damaged Baggage Policy

In the unfortunate event that your baggage is lost or delayed, Aeromexico has a comprehensive baggage tracking and claims process. Here’s what to do:

Report the issue:

If your baggage is lost or delayed, report it immediately at the Aeromexico baggage counter.

Track your baggage: 

Use the Aeromexico baggage tracker tool on their website to check the status of your missing luggage.

File a claim: 

If the baggage is not recovered within a certain timeframe, you can file a claim for compensation under the Aeromexico lost baggage policy.

The airline will work to recover your baggage as quickly as possible and provide compensation for lost items according to international regulations.

Aeromexico Baggage Tracker

Aeromexico offers a baggage tracking service designed to help passengers stay informed about the location and status of their checked baggage. This service is particularly useful for those who want peace of mind during their journey, as it provides real-time updates on where their luggage is from the moment it is checked in to when it reaches the baggage claim area at the destination.

Here’s how you can track your baggage with Aeromexico:

How the Aeromexico Baggage Tracker Works

Aeromexico’s baggage tracking system is integrated with WorldTracer, an international baggage tracking service used by airlines worldwide. It helps track delayed, mishandled, or lost baggage.

• Tracking Process: Once your bag is checked in, the system updates as it moves through different points of its journey, including loading, unloading, and transferring between flights.
• Real-Time Status: The baggage tracker provides real-time updates, ensuring passengers know where their luggage is at any given time.
• Notifications: Passengers can also choose to receive notifications or alerts via email or SMS if there are any changes or updates regarding their luggage.

How to Use the Aeromexico Baggage Tracker

To track your baggage with Aeromexico, follow these steps:

1. Visit Aeromexico’s official website: Navigate to the Baggage Tracker section or visit the Aeromexico Airlines official website.
2. Enter Your Information: You will need the following details to track your baggage:
3. Baggage File Reference Number: This is provided on the baggage claim tag you receive when checking in your luggage.
4. Last Name: Enter the passenger’s last name as it appears on the ticket.
5. Track Your Bag: After submitting the information, the tracker will display the latest status of your luggage.

When to Use the Baggage Tracker

The baggage tracking system can be used in several scenarios:

• After Check-In: Once your bag has been checked in at the airport, you can immediately begin tracking it to ensure it was properly processed and loaded onto your flight.
• During Layovers and Transfers: For passengers with connecting flights, using the baggage tracker can help confirm that your luggage has been successfully transferred between flights.
• Upon Arrival: If your bag is delayed or missing upon arrival, the baggage tracker helps you stay updated on its whereabouts and expected delivery time.

What to Do if Your Baggage is Delayed or Lost

In the unfortunate event that your baggage is delayed, lost, or mishandled, Aeromexico’s baggage tracking service is your first line of assistance:

• File a Report: If your baggage doesn’t arrive as expected, report the issue immediately at the airport’s Aeromexico Baggage Service counter or file a report online using the baggage tracking system.
• WorldTracer: The tracking system will continuously update you on the status of your baggage search. Once located, Aeromexico will arrange to deliver it to your address or hotel.

Benefits of the Baggage Tracker

• Transparency: The tracking system provides transparency, keeping passengers informed and reducing stress during travel.
• Immediate Updates: Real-time updates ensure that you know the status of your baggage at all times, helping you plan for any issues like delays.
• Assistance with Lost Baggage: If your bag is lost, the tracking system helps locate it quickly, providing a direct way to retrieve your items or process claims efficiently.

Club Premier and Loyalty Member Baggage Benefits

Aeromexico’s Club Premier program offers a range of benefits for frequent flyers, including exclusive baggage allowances and perks for loyal customers. Whether you’re a Club Premier member or hold an Aeromexico-branded credit card, you can enjoy additional baggage privileges, which can enhance your travel experience by saving on fees and providing more convenience.

Here’s a detailed look at the baggage benefits for Club Premier and other loyalty members:

Club Premier Tiers and Baggage Allowance

Aeromexico’s loyalty program, Club Premier, has multiple tiers (Gold, Platinum, and Titanium) that offer increasing levels of benefits for frequent flyers. Depending on your tier status, you can enjoy extra baggage allowances, which can be a major perk for travelers who need to carry more luggage.

Gold Members:

They will receive one extra checked bag free of charge on most domestic and international flights, in addition to the standard baggage allowance for their fare class.

Platinum Members: 

Such members are entitled to two extra checked bags without any additional fees, which is a valuable benefit for long-haul travelers or those carrying additional personal belongings.

Titanium Members: 

Enjoy the highest level of baggage allowance, with up to three extra checked bags for free on both domestic and international flights. This is particularly advantageous for business travelers or those flying with large amounts of luggage.

Aeromexico-Branded Credit Cardholders

Passengers who hold Aeromexico-branded credit cards (such as those issued in partnership with American Express or Santander) are also eligible for special baggage privileges.

Aeromexico Santander Gold Card

Cardholders typically receive one extra checked bag for free on both domestic and international flights.

Aeromexico Santander Platinum Card

Platinum cardholders are eligible for two extra checked bags without any additional fees, making this a great option for frequent travelers who need more luggage space.

These baggage benefits are automatically applied when you use your Aeromexico-branded credit card to purchase tickets, ensuring you can take advantage of these perks every time you fly.

Main Cabin vs. Clase Premier Baggage Benefits

Club Premier members flying in Clase Premier (Aeromexico’s business class) enjoy enhanced baggage allowances compared to passengers flying in the main cabin (economy class).

Clase Premier

Passengers are entitled to bring two checked bags (up to 32 kg or 70 lbs each) on most international flights, without incurring additional fees.

Main cabin 

Passengers, even as Club Premier members, are generally allowed one checked bag (up to 23 kg or 50 lbs) for free on international flights unless additional baggage allowances are granted based on their loyalty status.

Club Premier Benefits for Families

Aeromexico’s loyalty members also receive benefits when traveling with family:

• Infant baggage allowance

Members are allowed to check a stroller and car seat for free when traveling with infants, even in addition to their loyalty-based baggage benefits.

• Families with multiple bags or special needs (such as carrying sports equipment or musical instruments) can combine their Club Premier baggage allowance to reduce costs on extra bags.

Additional Baggage Flexibility for Club Premier Members

In addition to the regular checked baggage benefits, Club Premier members can also benefit from:

• Priority check-in and priority baggage handling, ensuring that their luggage is among the first to be loaded and unloaded.
• No fees for overweight baggage up to a certain limit (depending on the membership tier), providing more flexibility for those who frequently carry heavy luggage.
• The ability to use earned Premier Points to pay for extra baggage fees or to buy additional luggage allowances on flights where extra baggage is needed.

Conclusion 

Understanding the Aeromexico Baggage Policy is essential for a hassle-free travel experience. Whether you’re flying domestically or internationally, it’s important to adhere to the airline’s size and weight limits for both carry-on and checked baggage. By familiarizing yourself with their policies on excess baggage, special items, and lost baggage, you can ensure your journey with Aeromexico is smooth and stress-free.

Remember to plan ahead and take advantage of the online services Aeromexico offers, such as purchasing extra baggage or using the Aeromexico baggage tracker to monitor your luggage. With these tips in mind, you’ll be well-prepared for your next flight with Aeromexico.

You Can Read More: Qantas Airways Baggage Policy 

Frequently Asked Questions