Air Astana Baggage Policy 

Travelers flying with Air Astana should be well-informed about the airline’s baggage policies to avoid unnecessary costs or issues at check-in. This guide will provide a detailed breakdown of Air Astana’s baggage allowances for checked and carry-on baggage, additional baggage fees, and how to transport special items like sports equipment and musical instruments. Furthermore, the airline’s policies on lost or damaged baggage, along with special considerations for infants and loyalty members, will also be discussed. So let us get into a detailed discussion about Air Astana baggage policy. 

Checked Baggage Allowance 

Air Astana baggage policy offers different checked baggage allowances depending on your travel class and route. The Air Astana baggage allowance is categorized primarily by the passenger’s ticket class, but it can also vary by route or fare type.

Economy Class

Passengers traveling in Economy Class are allowed to check in 1 PC baggage weighing up to 23 kg (50 lbs). This applies to most international and domestic routes. However, certain routes may have additional restrictions, so it’s important to double-check when booking your ticket.

Economy Premium Class

On select international routes, passengers in Economy Premium Class enjoy a more flexible allowance, often up to two pieces, with each bag weighing a maximum of 23 kg.

Business Class

Business Class passengers enjoy an even more generous checked baggage allowance. They are permitted to check in two pieces, with each bag weighing up to 32 kg (70 lbs). This allowance is typically offered across most long-haul international routes.

If your baggage exceeds the weight or piece limits, you will need to pay additional fees, which are outlined in Air Astana’s additional baggage fee policy. Additionally, certain routes, especially those between Europe and Central Asia, may have distinct weight or piece allowances, so it is important to verify your specific route’s baggage rules.

Special Allowances for Infants and Children 

Passengers traveling with infants are allowed a separate baggage allowance. Infants not occupying a seat can have one checked bag weighing up to 10 kg (22 lbs) and one additional item, such as a stroller or car seat, free of charge. For children who occupy their own seat, they are entitled to the same baggage allowance as adults, based on their travel class.

Families traveling with small children should take advantage of these allowances to ensure they bring all necessary items for their journey, like baby food or diapers, without incurring extra fees.

Air Astana Baggage Policy for Carry-ons

In addition to checked luggage, passengers are also allowed to carry baggage on board. The Air Astana hand baggage allowance depends on the class of travel and the nature of the items.

Economy Class

Passengers can bring one piece of hand baggage with a weight of 8kg (17 lbs), with dimensions not exceeding 56 x 45 x 25 cm (22 in x 17 in x 10 in). This should be stored in the overhead compartment.

Business Class

Business Class passengers are permitted to bring two pieces of carry-on baggage, each weighing up to 8 kg (17 lbs), making it convenient for travelers who need more immediate access to their personal items.

In addition to the standard carry-on, all passengers are allowed one personal item, like a camera case, laptop, or handbag. This item should be of a size well-suited to accommodate under the seat lying in front of you. 

Air Astana Additional Baggage Fees

If you exceed the baggage allowance limits, Air Astana allows you to purchase extra baggage. The fees for additional baggage vary based on the route, travel class, and the amount of extra luggage needed. It’s advisable to check the fee schedule on Air Astana’s website or contact customer service for precise rates. By pre-booking your extra baggage you may avail of a discount of as much as 30%. You may pre-book approximately 36 hours prior to your flight’s departure. 

Purchasing Additional Baggage

The most cost-effective way to handle excess baggage is to pre-purchase it online through the Air Astana website or app. You can do this during booking or later by navigating to the “Manage Booking” section and following the complete process of how to buy extra baggage with Air Astana. The online rates are typically lower than those at the airport.

Air Astana Extra Baggage Price

The cost for additional baggage on short-haul flights starts at a modest fee per kilogram. However, for long-haul international flights, especially on routes between Europe and Asia, the price can increase significantly, with fees calculated per extra piece or by weight.

For those traveling with items that don’t fit into the standard luggage categories—such as sports equipment or bulky musical instruments—specific fees and handling policies may apply.

How to Add Additional Baggage with Air Astana

If you need to bring extra baggage beyond the standard allowance, as per the Air Astana baggage policy there is a simple process to purchase additional baggage online or at the airport. Here’s how you can add extra baggage in advance for a smoother travel experience and lower costs:

Step 1: Log in to Air Astana’s Website

• Visit Air Astana’s official website at airastana.com.
• Click on the “Manage Booking” section at the top right of the homepage.

Step 2: Enter Your Booking Details

• In the “Manage Booking” section, enter your Booking Reference Number (provided in your booking confirmation email) and the last name of the primary passenger.
• Alternatively, log in to your Nomad Club account if you have one, to access your upcoming bookings.

Step 3: Select Your Flight

• Once your booking is retrieved, select the flight for which you want to add extra baggage.
• Review the flight details to ensure that you are adding the baggage for the correct segment of your journey.

Step 4: Add Additional Baggage

• In the booking details, look for the option to purchase extra baggage or excess baggage allowance.
• Select the amount of additional baggage you want to purchase. You can usually choose by the number of extra pieces or by weight (depending on your fare and destination).
• Check the baggage fee rates displayed for your specific route and the amount of extra baggage needed. The prices vary based on whether you’re flying domestically or internationally.

Step 5: Confirm and Make Payment

• After selecting the extra baggage amount, proceed to the payment section.
• Confirm the details of your additional baggage purchase and proceed to payment using a credit card or other available payment methods.
• Upon successful payment, you will receive an updated e-ticket or confirmation email reflecting your extra baggage purchase.

Step 6: Check Your Updated Baggage Allowance

• Once the transaction is complete, you’ll see your updated baggage allowance in the booking summary.
• Print or save the updated confirmation for easy reference at the airport when checking in your baggage.

Step 7: Check-in at the Airport

• When you arrive at the airport, ensure you have your baggage receipt and present it to the airline staff at check-in.
• Your baggage will be tagged, and you’ll be all set for a smooth check-in process.

Transporting Special Items: Sports Equipment and Musical Instruments 

Air Astana has specific policies for transporting special items like sports equipment and musical instruments. These items often require special handling and may not fall within the normal baggage allowance.

Sports Equipment

Air Astana allows passengers to check in certain types of sports equipment, such as golf clubs, bicycles, skis, and snowboards. These items generally count toward the checked baggage allowance but may incur additional fees if they exceed weight or size limits.

• Bicycles: Must be packed in a bike case and weigh no more than 23 kg to avoid extra fees.
• Skis/Snowboards: These are generally treated as standard checked baggage, but it’s advised to contact Air Astana ahead of time for confirmation of fees. You can carry a case containing a snowboard, helmet, and ski shoes (one pair)
• Squash or tennis equipment: They should be packed in a case, and a single racket is permissible. 
• Badminton equipment: You should pack them in a case and can carry up to two rackets. 
• Fishing equipment: You can carry them in a case or a bag with fishing gear and two fishing rods. 
• Water skiing equipment: You can pack water skis (single pair) in a case. 
• Archery equipment: You can carry archery equipment (1 or 2 sets) enclosed in a case. 
• Water skiing: You can carry a single case having water skis (one pair)
• Hula hoops (for gymnastics): You can carry single or many hoops properly enclosed within a case. 

There are some equipment as mentioned below, which need prior intimation, if you plan to carry them along. You have to send your request at least a day prior to when your flight departs. You may do the same through the Air Astana help center or via your travel agency that has booked your ticket. For more information about the cost of carrying sports equipment on domestic, and international flights, you can visit Air Astana’s official website. The equipment needing prior approval include: 

• Jumping poles 
• Bicycles 
• Canoes
• Diving equipment 
• Golf equipment 
• Kiteboards
• Surfboards

Musical Instruments

Musical instruments that fit within the dimensions for cabin baggage can be brought onboard as carry-on luggage. For larger instruments, such as guitars, Air Astana offers the option of checking them in or purchasing an additional seat to transport the instrument safely in the cabin. 

Additional Fees

Large musical instruments may be subject to excess baggage fees if they exceed the standard checked baggage allowance. Passengers should contact Air Astana in advance to confirm the specific policy and charges for their instrument.

Prohibited and Restricted Items

When preparing your hand baggage, make sure that you comply with airline security regulations regarding liquids, aerosols, and gels (LAGs). Each container must not exceed 100 ml, and all items must fit into a clear, resealable plastic bag (maximum size: 1 liter). Air Astana also restricts certain items from being carried in the cabin, such as sharp objects, firearms, and other hazardous materials.

Passengers carrying expensive or fragile items should keep them in their carry-on baggage to reduce the risk of damage or loss during transit.

Lost or Damaged Baggage Policy 

If your baggage is delayed, lost, or damaged during your flight, Air Astana has a clear policy in place to assist passengers. Air Astana’s lost or damaged baggage policy outlines the steps for reporting missing or damaged items and the process for claiming compensation.

Lost Baggage

If your baggage does not arrive at your destination, it’s crucial to report the issue to Air Astana staff at the airport immediately. The airline will issue a tracking number to monitor the status of your lost baggage. In most cases, baggage is located and returned within 48 hours, though longer delays may occur on international flights.

Damaged Baggage

If your baggage is damaged during transit, you must file a report within seven days of receiving it. The airline will investigate the claim, and depending on the extent of the damage, compensation may be offered.

To protect against such events, it is recommended to pack valuable items, such as electronics or jewelry, in your hand baggage.

Special Considerations for Loyalty Program Members 

Air Astana baggage policy has rewards its frequent travelers with enhanced baggage benefits. Members of Air Astana’s Nomad Club loyalty program can enjoy additional perks when it comes to baggage allowances:

Silver and Gold Members

• Silver Members: Receive one additional piece of checked baggage on most international flights.
• Gold Members: Enjoy priority check-in, additional baggage allowance, and faster baggage claim services at the destination airport.

Priority Baggage Handling

In addition to higher baggage limits, loyalty members also enjoy priority baggage claim services, which can save time upon arrival.

If you are a frequent flyer, ensure you understand your membership benefits to maximize your baggage allowance on Air Astana flights.

Conclusion 

Knowing Air Astana baggage policy in advance is key to avoiding unnecessary charges and ensuring a seamless travel experience. Whether you’re traveling light with only carry-on baggage or need to check multiple bags, knowing the allowances and fees ahead of time can help you plan accordingly. By taking advantage of online tools to pre-purchase additional baggage and following the airline’s guidelines for special items, passengers can avoid stress and enjoy their journey.

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