Cyprus Airways Baggage Policy

Cyprus Airways is committed to providing travelers with a smooth and convenient flying experience, and understanding their baggage policies is crucial for planning your journey. This guide will explore the Cyprus Airways Baggage Policy, including allowances for checked and carry-on luggage, excess baggage fees, special considerations for items like musical equipment and pets, and the process for claiming lost baggage.

Cyprus Airways Classes of Service 

Cyprus Airways offers different fare types to suit the preferences and needs of various travelers. Each class of service comes with its specific features and baggage allowances, allowing passengers to select what best fits their journey:

Economy Basic

• Economy Basic is the most budget-friendly option for passengers looking to fly with only hand baggage. This fare type does not include a checked baggage allowance, but passengers can purchase additional baggage if necessary.
• Economy Basic is ideal for short trips or travelers who prefer to pack light. It is the most economical way to fly.

Economy Flex

• Economy Flex offers more flexibility for passengers, especially those who need to check in a suitcase. This fare includes one free piece of checked baggage up to 23kg.
• Travelers also benefit from flexible ticket change options and higher priority in rebooking, making it ideal for those who might need to modify their travel plans.

Business Flex

• Business Flex is designed for travelers seeking premium services and more generous baggage allowances. Passengers in this class are allowed two pieces of checked baggage, each weighing up to 32kg, having an overall dimension of not more than 203 cm. 
• Business Flex passengers also enjoy enhanced in-flight services, priority boarding, access to business lounges (where available), and flexible ticket changes, making this class suitable for business travelers or anyone looking for extra comfort.

Please refer to Cyprus Airways‘ official website for more details on the different classes of service and baggage entitlements. 

Cyprus Airways Baggage Allowance 

The Cyprus Airways baggage allowance depends on the fare type selected by the passenger. Below is a breakdown of the baggage allowances for different fare types:

Economy Basic:

• Checked Baggage: No checked baggage is included in the Economy Basic fare. Passengers can purchase additional checked baggage as needed.
• Pre-Purchased Baggage: Passengers who want to add checked baggage can do so during booking or after booking through the Manage Booking section on the Cyprus Airways website.

Economy Flex:

• Checked Baggage: Economy Flex passengers are entitled to a single checked baggage piece weighing no more than 23 kg. 
• Maximum Dimensions: The checked baggage size must not exceed 158 cm (total sum of length + width + height).

Business Flex:

• Checked Baggage: Business Flex passengers enjoy a more generous baggage allowance of two pieces of checked baggage having a weight of 32 kg (for each bag). 
• Maximum Dimensions: The checked baggage size for Business Flex must not exceed 203 cm. 

For additional checked baggage beyond the free allowance, passengers can purchase extra baggage. Pre-purchasing additional baggage online or during booking is more affordable than paying for excess baggage at the airport.

Cyprus Airways Hand Baggage/ Carry-On Baggage Policy 

Cyprus Airways allows passengers to bring hand baggage on board, with allowances that vary depending on the fare class:

Economy Basic and Economy Flex:

• Hand Baggage Allowance: Passengers in Economy Basic and Economy Flex are allowed to bring one cabin bag weighing up to 10kg.
• Dimensions: The maximum dimensions for the cabin bag are 55x40x20cm.
• Personal Item: In addition to the cabin bag, passengers can bring one small personal item (such as a handbag, laptop bag, or small backpack) that must fit under the seat in front of them, and should weigh not more than 5 kg. 

Business Flex:

• Hand Baggage Allowance: Business Flex passengers enjoy a more generous hand baggage allowance. They are allowed to bring two cabin bags with a combined weight of up to 15kg.
• Dimensions: Each cabin bag should not exceed the size limit of 55 x 40 x 20 cm.
• Personal Item: Like Economy passengers, Business Flex travelers can bring one personal item in addition to their cabin bags that shouldn’t exceed 5 kgs. 

For travelers with items like duty-free purchases, Cyprus Airways hand baggage policy allows for some flexibility, but it’s advisable to stay within the airline’s guidelines to avoid any inconvenience. For all fare types, it is important to ensure that hand baggage adheres to size and weight restrictions. Items exceeding these limits may need to be checked in, and additional fees could apply.

Cyprus Airways Fees and Heavy Charges

When traveling with Cyprus Airways, it’s essential to be aware of the potential fees that may apply for extra or overweight baggage. These charges vary depending on the fare type, route, and the weight or size of the baggage. Below is a breakdown of the most important fees and heavy charges related to baggage:

Extra Baggage Fees 

Passengers who exceed the free baggage allowance (whether in terms of weight or number of bags) will be subject to excess baggage fees. These fees are structured based on the weight and size of the luggage, as well as the number of additional pieces.

• Economy Basic: No free checked baggage allowance is included, so any checked baggage will incur a fee.
• Economy Flex: Passengers are allowed one free checked bag (up to 23kg), but additional bags that exceed the weight limit will be charged.
• Business Flex: Passengers are allowed two checked bags (up to 32kg each), but additional or overweight baggage will incur charges.

Excess baggage fees tend to be higher if paid at the airport compared to pre-purchasing online. It is advisable to pre-purchase additional baggage allowance before arriving at the airport to avoid higher fees.

Heavy Charges (Overweight Baggage Fees)

If any checked baggage exceeds the standard weight allowance, heavy charges will apply. These fees are charged based on how much the bag exceeds the weight limit:

• Economy Flex: Passengers who exceed the 23kg weight limit on their checked baggage will be charged a fee for each kilogram beyond the limit.
• Business Flex: For passengers in Business Flex, if a checked bag exceeds the 32kg limit, the bag will be subject to an overweight baggage fee.

Heavy charges are applied progressively, so the more the weight exceeds the allowance, the higher the fee. The specific charge for each kilogram above the limit varies depending on the route and the weight of the baggage.

To avoid these fees, passengers should weigh their bags before arriving at the airport to ensure they fall within the permitted weight limits. Cyprus Airways provides the option to purchase additional weight allowances online at a discounted rate.

Oversized Baggage Fees

Cyprus Airways also charges for baggage that exceeds the allowed dimensions. The standard size limit for checked baggage is 158 cm (the total sum of length + width + height). Bags exceeding these dimensions will incur an additional fee.

• Economy and Business Classes: Any baggage that exceeds the 158 cm size limit will be treated as oversized and charged accordingly, even if the weight is within the allowed range.
• Special Items: Some items, such as sporting equipment or musical instruments, might also be subject to oversized baggage fees. Specific guidelines exist for these items, and pre-notification or pre-purchase of additional services is often required.

Fees for Additional Baggage

Passengers wishing to bring more baggage than their allowance can purchase additional baggage online or at the airport. The cost of extra baggage depends on the number of additional bags and the route being traveled:

• Online Purchase: The most cost-effective way to add baggage is through the Cyprus Airways website, either during the initial booking or via the “Manage Booking” feature.
• Airport Purchase: Additional baggage purchased at the airport is typically more expensive than online pre-purchase.

How to Buy Extra Baggage with Cyprus Airways: Complete Process

If you anticipate needing more baggage space than what is allowed, Cyprus Airways provides a straightforward process to purchase extra baggage in advance.

1. Log in to your booking via the Cyprus Airways website.
2. Navigate to the Manage Booking section, and enter your booking code and last name. Click on Confirm. 
3. Select the option to add extra baggage and choose the number of additional bags you require.
4. Make the payment securely online.

Buying extra baggage ahead of time can save you money compared to paying at the airport, where charges are typically higher.

Cyprus Airways Baggage Policy for Infants 

When traveling with an infant, Cyprus Airways provides specific guidelines and allowances to accommodate the needs of passengers traveling with young children. Below is a detailed look at the infant baggage policy, including allowances, restrictions, and any special considerations.

Baggage Allowance for Infants

Infants (children under the age of two) who do not occupy a seat are generally provided with a reduced baggage allowance compared to adults. The following allowances apply for infants traveling on Cyprus Airways:

Checked Baggage

Infants are entitled to one piece of checked baggage, with a maximum weight of 10 kg (22 lbs). This baggage should not exceed the standard size limit of 158 cm (the sum of length + width + height).

Hand Baggage

Passengers traveling with an infant are allowed to bring an extra item of hand baggage containing essential baby items, such as food, diapers, or clothing. The Hand baggage for infants typically has a size and weight limit similar to standard carry-on baggage. 

Strollers/Car Seats

In addition to the regular baggage allowance, parents can bring a collapsible stroller or car seat free of charge. These items can be checked in at the airport or brought to the gate, depending on the convenience of the parents.

Infants in Business and Economy Class

The baggage allowances for infants traveling in Economy Flex, Economy Basic, and Business Flex differ slightly in terms of the services provided, but the general policies for checked baggage, hand baggage, and the transport of strollers or car seats remain consistent across classes. 

For instance, if an infant is traveling in the Flex class, he or she will get provisions for cabin baggage weight not more than 10 kg and having a dimension of 55 x 40 x 20 cm.  They’ll also be entitled to a small personal item such as a backpack having baby food, not exceeding 5 kg, and a dimension of 35 x 20x 20 cm. 

For infants in the business class, a single personal item including a backpack and baby food is allowed, of a weight and dimension of 5 kg and 35 x 20x 20 cm.  They even have the facility of carrying a single checked baggage weighing 15 kg and having a dimension of 55x 40x 20 cm. 

 Additional Items for Infants

Parents are allowed to bring baby food and milk/formula on board, even in quantities exceeding the usual liquid restrictions. However, these items may need to be screened separately at security. The airline recommends packing enough food and essentials for the duration of the flight and allowing extra time for screening at the security checkpoint.

Special Considerations: Musical Equipment

Cyprus Airways accommodates passengers traveling with musical instruments, but specific guidelines must be followed based on the size and weight of the instrument.

Musical Instruments as Hand Baggage

Small musical instruments, such as violins, flutes, or guitars, can be carried on board as part of the hand baggage allowance in place of your 10 kg cabin baggage. The instrument must fit within the hand baggage size and weight limits (dimensions not exceeding 55 x 40 x 20 cm and a weight of up to 10 kg). Instruments that exceed these dimensions must either be checked in or an extra seat purchased for them.

Musical Instruments as Checked Baggage

Larger instruments, such as cellos or drum kits, will need to be checked in as part of the checked baggage allowance. If the instrument exceeds the free baggage allowance in weight or size, additional fees will apply. Instruments should be securely packed in hard cases to avoid damage during transit.

• Checked Baggage Weight Limits

The standard checked baggage weight limits apply (23 kg for Economy and 32 kg for Business Class). Any item exceeding this weight will incur heavy charges.

Purchasing an Extra Seat

For fragile or oversized instruments that passengers prefer not to check in, Cyprus Airways allows the option of purchasing an extra seat to safely transport the instrument in the cabin. This is recommended for valuable or delicate instruments that require extra care.

Sporting Equipment 

Cyprus Airways allows passengers to travel with a wide range of sporting equipment, such as bicycles, skis, golf clubs, and diving gear. However, due to their size and weight, most sporting equipment will be subject to additional fees or special handling.

Sporting Equipment as Checked Baggage

As per Cyprus Airways baggage policy sporting equipment is typically checked in, and each item is counted as a piece of checked baggage. The airline has specific guidelines for various types of equipment:

Bicycles: 

Bicycles must be packed in a protective case and can weigh up to 32 kg. They should be disassembled, with pedals removed and handlebars turned inward.

Skiing Equipment: 

A set of skiing or snowboarding equipment (skis, poles, boots) is considered one piece of checked baggage. Weight restrictions apply, and the equipment should be packed in protective cases.

Golf Clubs:

A golf bag containing clubs, shoes, and a golf umbrella can be checked in as one piece of baggage. Weight limits apply, and extra charges may be incurred if the equipment exceeds the allowance.

Diving Equipment: 

Passengers can check in diving equipment, including oxygen tanks (must be empty), suits, masks, and regulators. All equipment should be securely packed and must adhere to weight restrictions.

Excess Charges for Sporting Equipment

Sporting equipment that exceeds the standard baggage weight (23 kg for Economy and 32 kg for Business) will incur additional charges based on the route and the extent to which the item exceeds the weight limits. Cyprus Airways recommends pre-booking sporting equipment online to save on fees and ensure space availability.

Children Traveling Alone

Cyprus Airways typically applies the standard baggage allowance to unaccompanied minors based on their fare class. Additional assistance services for unaccompanied minors may come with specific baggage conditions. It’s essential to check with the airline for specific age-related guidelines and any extra fees.

Passengers with Disabilities

Passengers with disabilities are permitted to carry necessary mobility aids, such as wheelchairs and crutches, free of charge. Furthermore, medical equipment, like oxygen tanks, may also be accommodated, but advance notification to Cyprus Airways is crucial for proper arrangements. This ensures that the airline can provide appropriate support, especially during boarding and disembarking.

Traveling with Pets

Cyprus Airways baggage policy allows pets to travel either in the cabin or as checked baggage, depending on the size and type of the animal. There are specific guidelines and fees associated with traveling with pets.

Pets in the Cabin

Small pets (such as cats and dogs) can travel in the cabin, provided the animal’s weight isn’t greater than 10 kg and the total weight of the particular animal alongside the cage in which it is carried doesn’t exceed 10 kg. The pet must be placed in a suitable carrier, which should fit under the seat in front of the passenger.

Carrier Dimensions

The pet carrier must not exceed 45 cm x 35 cm x 20 cm to fit within the cabin’s size restrictions.

Behavior and Documentation

The pet must remain in the carrier for the duration of the flight, and passengers must provide the necessary health documentation, including vaccinations and microchip information.

Pets as Checked Baggage

Bigger pets, or pets exceeding the weight limit may not be fit to travel in the cabin. They must be transported in the aircraft’s cargo hold. Cyprus Airways ensures the comfort and safety of animals traveling in the cargo hold by following strict guidelines:

Weight and Carrier Requirements

Pets traveling as checked baggage must be placed in an IATA-approved carrier with adequate ventilation. The weight and size of the carrier will affect the charges incurred.

Temperature Control

The cargo hold is temperature-controlled to ensure the comfort of pets during the flight.

Fees for Traveling with Pets

Fees for transporting pets vary depending on the route, the size of the animal, and whether the pet is traveling in the cabin or as checked baggage. Pets must be pre-booked, as space is limited.

Cyprus Airways Baggage Claim and Lost Baggage Policy 

Cyprus Airways aims to provide passengers with a smooth travel experience, but in the rare case that baggage is delayed, damaged, or lost, the airline has specific procedures in place to assist passengers in resolving the issue.

Baggage Claim Procedure

If your baggage does not arrive at your destination, Cyprus Airways advises passengers to follow these steps:

Report Missing Baggage at the Airport

Upon discovering that your baggage is missing, passengers must immediately report the issue to the Baggage Services Desk located in the airport’s arrivals hall. A Property Irregularity Report (PIR) will be filed, and passengers will receive a reference number to track the status of their claim.

Tracking Lost Baggage

Cyprus Airways uses a baggage tracking system that helps locate missing luggage. Passengers can track their lost baggage using the PIR reference number provided by the airline. Regular updates on the status of the search are sent to the passengers.

Delivery of Delayed Baggage

Once the baggage is located, Cyprus Airways arranges for its delivery to the passenger’s address. In many cases, the baggage is delivered free of charge. Passengers are advised to provide accurate contact and delivery details at the time of reporting the missing baggage.

Compensation for Delayed Baggage

If the baggage is delayed for an extended period, passengers may be entitled to compensation for the purchase of essential items (e.g., clothing and toiletries). The compensation varies depending on the destination and the extent of the delay. Passengers must keep receipts for any purchases and submit them along with their claim.

Lost Baggage Policy

If the airline cannot locate the missing baggage after a specific period (typically within 21 days), it is considered lost. Cyprus Airways follows a process for lost baggage claims:

Submit a Claim for Lost Baggage

Passengers whose baggage is declared lost must submit a formal compensation claim. This includes providing an inventory of the contents of the lost luggage and the original receipts (if available). The claim must be filed within a certain period, typically 21 days from the date the baggage was declared lost.

Compensation for Lost Baggage

The lost baggage compensation is based on the lost items’ weight and value. Cyprus Airways adheres to the international regulations outlined by Montreal Convention, which limits liability to a maximum amount of approximately 1,288 Special Drawing Rights (SDR) (around €1,500) per passenger. However, passengers can declare a higher value for their baggage at the time of check-in for additional coverage.

Damaged Baggage

If baggage is damaged during transit, passengers should report the damage to the Baggage Services Desk before leaving the airport. The airline will inspect the damage, and if it is deemed the airline’s responsibility, Cyprus Airways will either repair or replace the damaged baggage. Compensation may be offered if repair or replacement is not feasible.

Cyprus Airways Prohibited and Restricted Baggage

For the safety of all passengers and crew, Cyprus Airways baggage policy is devised in a way that it adheres to international aviation regulations regarding prohibited and restricted items. These items cannot be carried on board, either in checked or hand baggage, due to safety concerns.

Prohibited Items

Prohibited items are not allowed in either checked baggage or hand baggage under any circumstances. The following is a list of items passengers are strictly prohibited from bringing on Cyprus Airways flights:

Explosives and Fireworks

Any type of explosive material, including fireworks, flares, and ammunition, is strictly forbidden. This also includes toy explosives or similar items that may resemble dangerous materials.

Flammable Substances

Lighters, gasoline, lighter fluid, and other flammable substances, including paints and aerosol sprays, are prohibited. E-cigarettes and vaping devices must be carried in hand baggage, but their use on board is prohibited.

Toxic and Corrosive Materials

Items such as acids, poisons, mercury, and radioactive materials are prohibited due to their harmful nature.

Sharp Objects

Sharp objects, such as knives, scissors, and blades, cannot be carried in hand baggage but may be transported in checked baggage if securely packed. Items such as corkscrews, razor blades, and metal cutlery are also prohibited in the cabin.

Self-Defense Items

Weapons designed for self-defense, such as pepper spray, tasers, or stun guns, are prohibited in both hand and checked baggage.

Restricted Items

Restricted items may be carried on board but must adhere to strict guidelines. Some items must be declared to the airline and may require special handling. Below are some examples:

Lithium Batteries

Portable electronic devices containing lithium batteries are allowed on board, but spare batteries must be packed in hand baggage and individually protected to prevent short circuits. Batteries with a power rating above 160Wh are prohibited.

Liquids, Gels, and Aerosols

Passengers are allowed to carry liquids, gels, and aerosols in their hand baggage, but they must adhere to the 100 ml rule. Containers of liquids must not exceed 100 ml each and must be placed in a transparent, resealable plastic bag (up to 1 liter capacity). Items such as deodorants, creams, toothpaste, and beverages are subject to these restrictions.

Sporting and Hunting Equipment

Items such as firearms for sporting purposes, hunting rifles, and archery equipment are restricted and must be declared at the time of check-in. These items can only be transported in checked baggage and require special handling.

Medical Equipment and Supplies

Passengers who need to carry essential medical equipment (such as syringes, oxygen cylinders, or portable medical devices) must declare these items to the airline in advance. They may require a doctor’s note or medical certificate confirming the need for the equipment during the flight.

Transporting Dangerous Goods

Cyprus Airways complies with the International Air Transport Association (IATA) regulations on dangerous goods. Passengers are advised to check with the airline before traveling if they are unsure whether their items fall under this category. Certain dangerous goods may be transported with special approval from the airline, but prior notification and documentation are essential.

Prohibited and Restricted Items for Carry-On and Checked Baggage

Passengers are encouraged to review Cyprus Airways’ prohibited and restricted items policy before traveling to avoid confiscation or delays at security checkpoints. A full list of prohibited and restricted items can be found on the official website under the Dangerous Goods section.

Conclusion 

Knowing the Cyprus Airways Baggage Policy is essential for a smooth and worry-free travel experience. Understanding the baggage allowances for different fare types—whether you’re flying Economy Basic, Economy Flex, or Business Flex—can save you time and money. Additionally, being aware of the policies for special items, such as musical equipment, sports gear, and pets, ensures that your journey is as comfortable as possible. Always check the official Cyprus Airways website or contact customer service for the most up-to-date baggage information.

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Frequently Asked Questions