Thai Airways Baggage Policy 

When flying with Thai Airways, understanding the Thai Airways Baggage Policy is essential to avoid unnecessary fees or complications at the airport. This policy outlines the allowances, restrictions, and rules for both carry-on and checked baggage across domestic and international flights. Whether you are flying for business or leisure, being aware of these details ensures that your journey is smooth and hassle-free.

In this comprehensive guide, we will explore Thai Airways’ baggage allowances, additional fees, special considerations, and how to handle delayed or damaged baggage. We will also cover how you can buy extra baggage, along with key tips for making your travel more convenient.

Baggage Allowance for International Flights

For international travelers, Thai Airways offers generous baggage allowances. The Thai Airways baggage policy for international flights varies depending on the class of service and the destination. Passengers in the Economy class are typically allowed to check in one piece of luggage weighing up to 30 kg. For Royal Silk Class (business) and Royal First Class travelers, the baggage allowance can range from 40 kg to 50 kg respectively.

Each passenger’s luggage must adhere to specific dimensions, with the standard Thai Airways check-in baggage size for international flights being no larger than 158 cm (total linear dimensions). This ensures that luggage fits the aircraft’s hold and complies with safety standards. The dimensions and weight differ as per the destination. 

Free Checked Baggage Allowance Based on Class (for passengers going to Asia, New Zealand, Australia, Middle East, Africa, and Europe)

• Economy Class: 20 to 35 kg or 44 to 77 pounds
• Economy Plus: 35 kg (77 pounds) 
• Royal Silk Class (Business): 40 kg or 88 pounds 
• Royal First Class: 50 kg or 110 pounds

Be sure to confirm your allowance before packing, as certain international routes may offer additional benefits or different limits based on regional agreements or special promotions.

Free Checked Baggage Allowance To or From the USA and Canada 

• Royal First Class: 32 kg or 70 lbs 
• Royal Silk: 32 kg or 70 lbs 
• Economy Class:23 kg or 50 lbs 

For Royal Silk Class and Royal First Class, two pieces of checked baggage are allowed for free, with the permissible weight being no more than 32 kg or 70 lbs and the combined dimension being a maximum of 158 cm or 62 inches. 

Economy Class passengers are also allowed two checked baggage pieces for free thatmustn’t exceed 23 kg or 50 lbs and shouldn’t have a dimension greater than 158 cm or 62 inches. 

Carry-On Baggage Allowance

Passengers are permitted to bring a carry-on bag with them on all Thai Airways flights. The Thai Airways carry-on baggage allowance is a maximum of 7 kg per passenger. This carry-on bag must also meet specific size restrictions to ensure it fits within the overhead compartment or under the seat in front of you. The maximum Thai Airways carry-on baggage size is 56 cm x 45 cm x 25 cm. 

In addition to one carry-on item, passengers are allowed to bring a personal item, like a handbag, backpack, or laptop bag as long as it remains within reasonable size limits. Passengers can even bring portable personal computers, or notebooks if they comply with the permissible dimensions.  Walking sticks carried by handicapped or sick passengers are permitted. The same goes for infant food. It’s always a good idea to carry essential items like travel documents, medications, and valuables in your carry-on for easy access during the flight.

Carry-On Summary:

• Maximum weight: 7 kg
• Maximum dimensions: 56 cm x 45 cm x 25 cm (22 inches x 18 inches x 10 inches)
• Personal item: Allowed (e.g., handbag or laptop bag)

So passengers, like those with Star Alliance Gold Status in the first or business class will have the privilege of two checked pieces of baggage. 

Baggage Allowance for Domestic Flights

While international flights often offer more generous baggage allowances, the Thai Airways baggage allowance for domestic flights is more restricted. Economy class passengers on domestic flights can check in one bag weighing 20 – 35 kg or 44 to 77 pounds.  

It’s crucial to be aware of the Thai Airways check-in baggage weight limits when flying domestically. Exceeding these limits can lead to additional charges that could be avoided with careful planning.

Domestic Flight Summary:

• Economy Class: 20 – 35 kg or 44 to 77 pounds (checked baggage)
• Economy Plus: 35 kg or 77 pounds 
• Royal Silk Class: 40 kg or 88 pounds

Extra Baggage: How to Buy and What It Costs 

If you find that your baggage exceeds the free allowance, Thai Airways offers the option to purchase additional baggage allowance. The Thai Airways extra baggage rates vary depending on the route and the weight of the additional luggage. For instance, extra baggage rates for international flights are often calculated per kilogram, and the charges can differ by region.

You can easily purchase extra baggage online by following the how to buy extra baggage Thai Airways process. Simply log in to your Thai Airways booking through the Thai Airways website, navigate to the “Manage My Booking” section, and select the option to purchase additional baggage. This feature is available up until 24 hours before your flight departs.

Extra Baggage Summary:

• International Flights: Extra baggage is charged per kilogram.
• Domestic Flights: Rates apply based on weight and flight route.
• How to Buy: Online through “Manage My Booking.”

Special Considerations on Thai Airways Baggage Policy 

Thai Airways acknowledges that travelers may have unique baggage requirements, such as carrying musical instruments, sports equipment, medications, or even traveling with pets. Each of these items falls under Special Considerations within the Thai Airways Baggage Policy, providing guidelines to accommodate such needs while ensuring a smooth journey for both passengers and staff. Below is a detailed breakdown of Thai Airways’ special baggage considerations.

Musical Equipment 

Travelers carrying musical instruments, whether for professional or personal reasons, can transport them as either carry-on or checked baggage on Thai Airways flights. Here’s how to determine the best method based on the size and weight of the instrument:

Carry-On Option

Small instruments, such as violins, flutes, or trumpets, that meet the cabin baggage size and weight restrictions (usually under 7 kg and within 56 cm x 45 cm x 25 cm dimensions) can be brought on board and stowed in the overhead bin.

Seat Purchase

For larger or delicate instruments, such as guitars or cellos, passengers can purchase an additional seat to ensure the safe placement of their instrument in the cabin.

Checked Baggage

Instruments that exceed the carry-on dimensions can be checked as part of the free baggage allowance or may go in as excess baggage, depending on the weight and size. It’s recommended to pack these instruments securely in hard cases to prevent damage.

It’s essential to notify Thai Airways in advance if you plan to bring a musical instrument to ensure proper arrangements.

Sporting Equipment

Thai Airways supports travelers with various sports interests by allowing a wide range of sporting equipment to be checked in, as long as it fits the size and weight criteria. Here are some of the most commonly carried sports items and their specific requirements:

Golf Bags

It is often included within the checked baggage allowance. Ensure the total weight does not exceed the maximum baggage allowance for your class. You can carry a single golf equipment in it which may contain a maximum of 14 clubs, twelve golfs, and golf shoes (one set). If it exceeds the said dimensions then prices per unit will be charged. For instance, the price will be $150 per unit. 

Bicycles

This item must be packed securely, ideally in a protective bicycle bag or case. The tires should be deflated, and the pedals removed. This may count as excess baggage depending on your free allowance.

Skiing and Snowboarding Equipment

Ski bags and snowboards are generally accepted, but they should be packed in appropriate cases.

Diving Equipment

This item is allowed as checked baggage, though diving tanks should be empty and properly secured.

It is recommended to pre-book sports equipment to confirm space and avoid extra fees on the day of travel.

Medication and Medical Devices 

Passengers who need to carry medication or medical equipment, such as oxygen tanks, ventilators, or mobility devices, have designated allowances and specific guidelines to ensure their health and safety during travel.

Prescription Medication

Passengers are advised to carry essential medications in their carry-on luggage for easy access. Bring a copy of the prescription and doctor’s note in case of security checks.

Medical Devices (CPAP machines, oxygen tanks)

Devices that are necessary for a passenger’s health can be carried on board but must comply with safety regulations. Contact Thai Airways in advance to verify any device and ensure it meets in-flight requirements.

Mobility Devices

Wheelchairs and other mobility aids are allowed free of charge and can be checked in. Thai Airways also assists passengers who need additional support in boarding or moving through the airport. If you need a wheelchair ensure to notify Thai Airways 48 hours before your flight’s departure. 

Important Note:  Notify the airline in adv ance to ensure necessary accommodations are in place.

Dangerous Goods

Certain items classified as “dangerous goods” are restricted due to safety regulations. This includes materials that may pose a risk to passenger safety, such as:

Flammable Items

Lighters, matches, and aerosol sprays are prohibited in both carry-on and checked baggage.

Lithium Batteries

Devices powered by lithium batteries, such as power banks or laptops, should be packed in carry-on baggage. Only batteries within a specific capacity are permitted.

Sharp Objects and Tools

Sharp items like knives and tools must be securely packed in checked baggage. Such items are not allowed in the cabin.

Thai Airways provides a detailed list of prohibited items on their official website. Passengers are encouraged to check this list to avoid bringing restricted goods to the airport.

Travelling with Pets

Thai Airways allows pets to travel in the cargo hold on certain flights, although specific regulations apply depending on the destination and type of animal. Here are the primary requirements:

Advance Booking

Passengers must reserve pet transportation services in advance, as space is limited.

Health Certificates

Ensure all required health certificates, vaccination records, and import permits are obtained. These vary depending on destination country regulations.

Approved Containers

Pets must be transported in secure and airline-approved pet containers that allow sufficient room for the animal to move, stand, and lie down comfortably.

Pet Check-In

Arrive early to complete necessary check-in procedures for pets, as this may take additional time.

Note that not all aircraft are pet-compatible, and specific weather or seasonal restrictions may apply.

Other Considerations

Thai Airways also offers guidelines for other unique items and circumstances, including:

Human Remains

Thai Airways has specific requirements for transporting human remains. It’s essential to consult the airline directly to confirm documentation and handling requirements. You should furnish a death certificate top request remains to be carried on the Thai Airways flight. To know more about the Thai Airways policy for carrying human remains you may get in touch with the Thai AIrways customer service or visit their official website. 

Valuables (Jewelry, Cash, Documents)

Valuable items should be carried in cabin baggage for safekeeping, as Thai Airways is not liable for valuables in checked luggage.

Temperature-Sensitive Items

Any items sensitive to temperature changes (such as certain medicines or perishable goods) should be packed with care, as the cargo hold may experience temperature fluctuations.

Infant Baggage Allowance

Thai Airways has specific baggage allowances and guidelines for infants to ensure families can travel with ease and convenience. Here’s an overview of the Infant Baggage Policy provided by Thai Airways:

Checked Baggage for Infants (under 2 years)

• Infants not occupying a seat typically receive an allowance of 10 kg (22 lbs) of checked baggage. However, allowances can vary depending on the fare type, ticket class, and travel route.
• For international flights, infants may also have a free baggage allowance of one piece, which usually must not exceed 23 kg (50 lbs) with specific dimensions, depending on the route.
• Thai Airways specifies that infant baggage should only include essential items for the infant’s needs during the journey, such as clothing, diapers, and basic care items.

Carry-On Baggage for Infants

• For infants on board, parents are permitted to carry one small bag with essential items (milk bottles, baby food, diapers, etc.), which must meet the cabin’s size and weight restrictions.
• The carry-on weight limit generally aligns with the standard carry-on policy for the aircraft class but typically should be under 7 kg (15 lbs).

Stroller and Car Seats

• Thai Airways allows each infant to bring a collapsible stroller, which can be checked at no additional charge.
• A child safety seat or car seat may also be brought on board or checked for free. However, onboard usage requires prior notification and approval from Thai Airways to ensure compatibility with the aircraft seats and safety protocols.

Here are the specifications regarding different provisions for infant baggage policy based on the destinations of travel. 

1. For domestic flights the weight limitations is 10 kg or 22 pounds for infants who don’t occupy a seat.
2. For flights to or from Australia, Asia, New Zealand, Africa, Middle East, and Europe infants on lap are allowed a checked baggage weight limitation of 10 kg or 22 pounds. 
3. For flights to or from USA or Canada the checked baggage weight and size limitations are 23 kg or 50 lbs and 115 cm or 45 inches. 

Additional Infant/ Travel Information

Thai Airways provides special travel allowances for infants, including complimentary checked baggage, stroller and car seat provisions, and on-board amenities like bassinets for long-haul flights. Additional baggage for infants can be purchased as needed. Parents are encouraged to review specific guidelines to ensure a smooth, comfortable travel experience with their infants.

Additional Baggage

If extra baggage is needed for infants beyond the standard allowance, Thai Airways offers options for purchasing additional baggage. Rates depend on the flight route and class.

Special Items

Items like baby strollers or portable cribs are allowed as additional checked items and do not count toward the infant’s baggage allowance, provided they are necessary for travel and comply with airline guidelines.

Infant Amenities

Thai Airways offers on-board infant amenities, such as bassinets on certain long-haul flights, but these must be requested and confirmed in advance due to limited availability.

By adhering to the infant baggage policy, passengers can ensure smooth boarding and transit when traveling with their little ones. It’s recommended to double-check the exact allowances as they may vary based on specific ticket types, routes, and any recent policy updates by Thai Airways.

Prohibited and Restricted Baggage 

Thai Airways has specific regulations concerning items classified as prohibited or restricted. These policies are in place to ensure passenger safety and to comply with international aviation standards.

Prohibited Items

Prohibited items cannot be carried in either carry-on or checked baggage. Some of the most common items banned on Thai Airways flights include:

Explosives and Fireworks

Items such as fireworks, flares, and other explosives are strictly prohibited.

Flammable Liquids and Solids

This includes gasoline, lighter fluids, paint, and matches. Even seemingly harmless items like certain aerosol sprays and varnishes are also prohibited.

Toxic and Corrosive Substances

Items like bleach, mercury, and acids pose a risk to both health and safety and are therefore not allowed.

Sharp Objects

Knives, razors, box cutters, and other sharp tools must not be packed in carry-on baggage, though they may be permitted in checked luggage if appropriately secured.

Lithium Batteries

Devices powered by large lithium batteries, such as electric skateboards or large power banks, are restricted. Smaller batteries must comply with size and quantity limitations and are only allowed in carry-on luggage.

Other Dangerous Goods 

Items such as self-defense sprays, ammunition, and fireworks are also strictly prohibited.

Thai Airways advises passengers to review the complete list of restricted items on their website to avoid delays and ensure compliance with the airline’s safety standards.

Restricted Items

Certain restricted items are allowed but have specific handling requirements:

Lithium Batteries for Personal Devices

Devices such as laptops, cameras, and power banks with lithium batteries are permitted, but batteries must meet capacity limitations (usually under 100 watt-hours per battery). Passengers may carry these in hand luggage but not in checked baggage.

Liquids, Aerosols, and Gels (LAGs)

In carry-on baggage, liquids, aerosols, and gels must be packed in containers of 100 ml or less and placed in a single, clear, resealable bag. There is a one-liter limit per passenger for these items.

Medical Supplies and Oxygen Tanks

Medically necessary equipment may be allowed on board, but passengers must notify Thai Airways in advance and obtain pre-approval.

Specialty Equipment (e.g., Diving Gear, Sports Gear)

Certain items are allowed if they meet weight and size limits, and advance notice is recommended.

Handling Delayed or Damaged Baggage 

Thai Airways offers assistance and compensation for baggage that is delayed or damaged in transit. Here’s a detailed look at the process for handling such incidents:

Delayed Baggage

When baggage is delayed, Thai Airways initiates a tracking process to locate and expedite the return of the missing luggage. Here’s what passengers should know:

Reporting the Delay

Passengers must report delayed baggage immediately upon arrival by visiting the Lost & Found desk at the destination airport. A Property Irregularity Report (PIR) will be created, which serves as a reference for follow-up and tracking.

Compensation for Delay

Thai Airways may provide essential items (toiletries and basic clothing) for passengers who experience baggage delays. In some cases, a per-day compensation may be available, depending on the duration of the delay and the destination.

Tracking and Status Updates

The airline provides updates on the baggage status, and passengers can check on the progress via Thai Airways’ baggage tracking system or by contacting customer service.

Delivery

Once located, Thai Airways arranges to deliver the delayed baggage directly to the passenger’s location, be it a hotel or home, wherever possible.

Damaged Baggage

Thai Airways will assess and, if necessary, compensate for baggage that is damaged during transit. Here’s what passengers should do:

Immediate Reporting

Passengers should report damaged baggage to the Lost & Found desk at the airport immediately upon arrival.

Assessment and Compensation

Thai Airways will inspect the damage and may provide a repair service or, in cases where repair isn’t feasible, offer compensation based on the type and extent of damage.

Exceptions

Minor wear and tear, such as scuffs, dents, or scratches, are not usually covered by Thai Airways. Damage resulting from over-packed or improperly packed bags may also not qualify for compensation.

In both delayed and damaged baggage cases, Thai Airways recommends retaining receipts and documentation for any essential purchases made due to baggage delays, as they may be necessary for reimbursement claims.

Bag Drop

Thai Airways provides Bag Drop counters at many of its operated airports to facilitate quicker check-in and baggage handling. Here’s how the Bag Drop process works:

Eligible Passengers

Passengers who have completed their online check-in or kiosk check-in are eligible to use the Bag Drop counters. This allows them to quickly drop off checked baggage without going through the full check-in process again.

Bag Drop Locations

Bag Drop counters are usually available at major Thai Airways hubs and frequently serviced airports. These counters are labeled clearly, making them easy for passengers to locate.

Baggage Requirements

Passengers should ensure that their baggage meets the airline’s weight and size limitations and is properly tagged with personal identification details before using Bag Drop.

Timing

Thai Airways advises passengers to arrive at the airport at least 2-3 hours before the departure time to complete the bag drop and any necessary security checks.

Utilizing the Bag Drop can save time and streamline the pre-flight process, especially during peak travel times.

Baggage Tracking

Thai Airways offers a Baggage Tracking service to assist passengers in monitoring their luggage’s status. This feature is particularly helpful in cases of delayed or mishandled baggage, allowing passengers peace of mind regarding their belongings.

Tracking Through PIR

Passengers who have reported delayed baggage receive a Property Irregularity Report (PIR) number. This number is essential for tracking the status of the baggage through Thai Airways’ tracking system.

Online Baggage Tracking

Thai Airways offers online baggage tracking via its website, enabling passengers to log in and monitor updates about their delayed or mishandled luggage.

Customer Service Assistance

Passengers can also call Thai Airways’ customer service for real-time tracking updates. The airline’s staff can provide location updates and an estimated delivery timeframe.

Mobile Notifications

Where available, Thai Airways provides status updates through SMS or email notifications, keeping passengers informed without needing to frequently check the tracking system.

With these tracking options, Thai Airways strives to ensure passengers experience minimal inconvenience in the event of delayed baggage.

Conclusion 

Understanding the Thai Airways Baggage Policy is key to ensuring a smooth and stress-free travel experience. Whether flying domestically or internationally, knowing your baggage allowances and restrictions can save time and money. From carry-on luggage to special considerations for sporting equipment and pets, Thai Airways offers flexible policies that cater to a wide range of travel needs. For the most accurate and up-to-date information, always check the airline’s official website before your journey.

By keeping these guidelines in mind, you’ll be well-prepared for your next flight with Thai Airways, ensuring that all of your belongings arrive safely at your destination without unnecessary fees or delays.

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Frequently Asked Questions